When you own some business, you always look for the ways that could improve your business and deliver better results to make more money, right? Well, we have had talked to one of the best companies that offer a cleaning service in Chelmsford and they shared with us some of the useful tips that can improve your cleaning company’s performance.
In case you own the cleaning company, you know how hard is to maintain among the competitors. That is why we have decided to share some of the useful tips with you!
Get your business personal
As there are a lot of similar companies, you need to find a way that will make you distinguished and one of the best ways is to offer personalized service. As a first thing, implement the free estimate. This free estimation will allow you to get insight into the property you need to clean and therefore to plan the time for it and the price as well but also makes room to charge the different price for the different area/house that you will clean.
Also, please spend some time with the clients to understand what they want. The customer service is very important in this business. Some clients will require you to use a specific cleaning agent, as the allergies of the clients may prevent you from using the standard cleaning agent. The more you talk to them, the more precise plan you will build and therefore, you will offer more personalized service.
Plan schedule carefully
Your schedule has to be clean and tidy, so you could manage to finish everything on time! The worst thing that happens is when you make an appointment for a certain client and then you forget about him and add another client at the same time. Try to schedule smaller properties earlier in the morning and leave the bigger ones for the afternoon.
The point is that you also have to consider the client’s time so make sure you develop a precise schedule so no one suffers because of the lack of conversation. Talk to them and find the solution, as well as the perfect time, that suits you and your client.
Use high-quality products
Cheaper products may be your initial equipment when you start, but the distinguished clientele recognizes high-quality products and they will know that you are serious about your work. Yes, the non-toxic and eco-friendly chemicals are much more expensive but do not save on these products.
Buy high-quality products that would not cause any health problems, as this is the last thing you want to do to your clients! If you do something like this, you can forget about them!
Use the advantages of marketing
The advanced technologies help us to use the power of marketing and expand our business. If you are not a skilled web designer, consider hiring someone to create the website for your company and do the SEO.
The good SEO can drastically increase your work volume, especially when you have good references included. If you have this business, consider investing some money into the marketing strategies to attract more customers and increase your pay!